Returns & Exchanges

At Nüwa Hanfu, we want you to be completely satisfied with your traditional attire. If your garment doesn't fit or meet your expectations, you may return or exchange it within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the unworn, unwashed Hanfu in its original packaging, ensuring all decorative accessories and tags are securely attached.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing