Frequently Asked Questions
Everything you need to know about your journey into traditional elegance.
How do I choose the correct size for my Hanfu?
Since traditional Hanfu often has a loose fit, we recommend following our detailed size chart based on your height and bust measurements. If you are between sizes, we suggest sizing up for a more authentic, flowing silhouette.
What is the typical shipping time for international orders?
Standard international shipping usually takes 10-15 business days. Please note that certain handcrafted or custom-made pieces may require an additional 5-7 days for preparation before dispatch.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that custom-tailored garments and intimate accessories are final sale and cannot be returned.
How should I care for and wash my Hanfu?
To preserve the delicate embroidery and fabric, we recommend hand washing in cold water with a mild detergent. Avoid wringing the fabric; instead, hang it to air dry out of direct sunlight.
Do you offer custom sizing or bespoke designs?
Yes, we offer custom tailoring for select premium collections. You can provide your specific measurements on the product page, and our artisans will craft the garment to fit your unique proportions.
Are the fabrics used authentic to traditional standards?
At Nüwa Hanfu, we use a blend of high-quality silk, chiffon, and linen-cotton mixes that honor traditional aesthetics while ensuring durability and comfort for modern wear.